Frequently Asked Questions
Hardware aspects
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1. Hardware aspects
SDK Related Questions
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1. Common problems such as SDK version and runtime environment
2. Issues related to SDK usage
3. Point cloud related issues
VOMMA Renderer Software
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1. The camera is not connected to the camera
2. Problems with the use of software functions
3. Data/application issues
VisionHUB
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1. Problem in use
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VOMMA Product FAQs
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The camera capture card and camera are connected, but the camera cannot be searched?
2024-01-23 16:40:24
• If the power indicator is normal, the VA2/VE3/VE4/VA6/VE5 indicator is green, and the VA2/VE3/VE4/VA6/VE5 indicator is red. If the fault persists, the power supply fails to restart.
• Check whether there are acquisition cards in the device Manager (VA2/VE3, VE4, VA6/VE5 acquisition card ICONS are shown in the following figure).
• Check whether the driver is installed (VA2/VE3, VE4, VA6/VE5 driver ICONS are shown in the following figure).
• The VA2/E3 cable is properly connected, and the indicator of the VA6/VE5 acquisition card is green.
• Except to view the software version in the above way, VOMMA rendering software has been resolved after version 5.7.0.
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