VOMMA(Shanghai) Technology Co., Ltd

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Frequently Asked Questions
SDK Related Questions
1. SDK without adaptive filter parameter interface?
VOMMA Renderer Software
2. Problems with the use of software functions
2.1. Can't adjust render parameters to save? 2.2. How does depth of field relate to physical distance? 2.3. How do the multi-view coordinates correspond? 2.4. Modified multi-view does not take effect? 2.5. What does internal recovery mean? 2.6. No open button after closing an interface? 2.7. Will there be anomalies such as streaks, misalignments, light and shade changes when viewing multiple angles in rendering software? 2.8. Depth map interface measurement of two plane segment difference Can't choose two faces? 2.9. Newly installed rendering software Import project Found whiteboard cannot be viewed? 2.10. Inaccurate ranging function data? 2.11. VA2/VE3 camera temperature display abnormal? 2.12. Whiteboard shooting failed 2.13. The software runs normally and the camera is opened normally. When the camera is calibrated and shooting, the message "Shooting failed" is displayed with error code "14". 2.14. Camera calibration failure error code corresponding meaning 2.15. Software flash crash? 2.16. 3D flash function, use the pen to pull the image very close, the image will disappear (jump out of the screen) can not be dragged back; 2.17. Depth maps will be distorted, there are obvious errors, in multi-view, reference view, multi-focus, there are obvious results that do not belong to the sample. 2.18. Reference view, multi-focus, 3D point cloud image are pure white, depth map is the lowest color solid color? 2.19. Does the whiteboard respond before the new project is imported? 2.20. Where can I find the saved data location? 2.21. Why are some points missing from point clouds and depth maps? 2.22. Failed to save the 3D point cloud when saving the file? 2.23. Save the image data and the meaning of the corresponding error code. 2.24. How to save the result data? 2.25. Do not connect the camera to open the previous project, calibration whiteboard is complete, import the original drawing can not calculate the data? 2.26. After the new project, the camera is opened normally, the camera view has a video stream, and the data can not be calculated by taking photos. 2.27. Double-click the software, and a message is displayed, 2.28. Internal recovery parameters cannot be saved?
VOMMA Product FAQs
Capture card not found during use?
2024-01-23 14:10:45

• If the acquisition card is not inserted properly, the hardware of the acquisition card needs to be re-installed.

• If the power indicator is normal, the VA2/VE3/VE4/VA6/VE5 indicator is green, and the VA2/VE3/VE4/VA6/VE5 indicator is red. If the fault persists, the power supply fails to restart.

• Check if there is a capture card in the device Manager and see if the driver is installed(For details, see 3.1.2 Answers to Questions)

• Check whether the VA2/VE3 cable is properly connected. (Check the connection details.)《Light field camera instructions》P12-P13,VA6/VE5 Check whether all the indicators on the acquisition card are green. If the communication cable corresponding to the abnormal indicator is disconnected, power off and reinsert it. 

• Except to view the software version in the above way, VOMMA rendering software has been resolved after version 5.7.0.

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